7:30 am
Registration & Networking

8:30 am Introduction from the LEAP HR Team

8:40 am Chair’s Welcome, Opening Remarks, & Connection Before Content

Transform HR Impact on Business Scale

8:50 am Discover: The New HR Strategy that will Enable You to Build the Differentiated Guest Experience Your Brand Needs

9:10 am Discover: From Start Up to Grown Up: Challenging Traditional Talent Practices to Scale for the Future

9:30 am Develop: How Can Redefining the Limits of HR in Retail Transform Brand Performance in an Evolving Market?

9:50 am Action: What Can You Do More of to Strategically Impact Bottom Line Results & Brand Performance?

Synopsis

Interactive Peer Discussion Led by the Chair

10:10 am
Speed Networking & Refreshments

Set New Standards for People Development 

Craft the Retail Workforce of Tomorrow

11.00 Discover: Transformational New Approaches to Employee Development That Will Enable Rapid Business Scale

Lonnie McGowen, Vice President of Human Resources,
Sherwin-Williams

11:00 Discover: Revolutionizing the Candidate Experience in Talent Acquisition to Transform the Number of Applicants & Drive the Re-Invention of TA as a Profit Center

Jenn Longbine, Global & North American Head of Talent
Acquisition, Nike

11.20 Discover: Reimagining the Role of HR: Transforming the Life Skills of your Hourly Workforce to Reinvigorate the Employee Engagement & Retention You Need to Drive Business Growth

Natalie Breece, Vice President of People,
thredUp

11.20 Discover: Break Away from Traditional Onboarding to Drive Business Performance in the Field

Eric Harper, Vice President of Talent & Learning,
BSN Sports

11.40 Discover: Breaking Away from Traditional Talent Development to Better Prepare Your Workforce for What’s Next in Retail

Case-Study Led Presentation by Guild Education

12.00 Develop: How Do We Get More Innovative in the Way We Develop Our Retail Workforce?

Lonnie McGowen, Vice President of Human Resources,
Sherwin-Williams

Natalie Breece, Vice President of People,
thredUp

 

11.40 Develop: What Traditional Thinking Needs Challenging the Most Around Talent Acquisition?

Jenn Longbine, Global & North American Head of Talent Acquisition, Nike

Eric Harper, Vice President of Talent & Learning, BSN Sports

12.20 Action: What Can You Do Differently to Take Your Employee Development to New Heights?

Interactive Peer Discussion Led by the Chair

12.00 Action: How Can You Adapt Your Approach to Talent Acquisition to Transform Functional & Organizational Performance?

Interactive Peer Discussion Led by the Chair

12:40 pm
Networking Lunch

Redefine Best Practice in Performance
Management: An Exclusive Gap Inc. Workshop

                               Transform Culture & Engagement                                      

1:40 Discover: Innovating Retail Performance Management to Streamline Process & Transform Business Efficiency

Rob Ollander-Krane, Head of Talent Planning
& Performance, Gap Inc. 

1:40 Discover: Rethinking the Power of a Connected Culture at a Time of Business Transformation in Retail

Rebecca Sinclair, Chief People Officer, American Tire Distributors

2:00 Discover: Leveraging the Strengths of an Established Brand to Drive Culture Change

Rebecca McFadden, Vice President of Human Resources, L'Oreal

2:20 Develop: What’s Stopping Us From Taking More Radical Steps In Performance Management?

Rob Ollander-Krane, Head of Talent Planning
& Performance, Gap Inc. 

2:40 Action: What Traditional Thinking Around Performance Management Do You Need To Challenge to Better Serve Your People?

Interactive Peer Discussion Led by the Chair

2:20 Develop: What Lessons Can People Leaders Learn from Retailers Reinforcing the Value of Culture?

Rebecca Sinclair, Chief People Officer, American Tire Distributors

Rebecca McFadden, Vice President of Human Resources, L'Oreal

2:40 Action: What Steps Can We Take to Identify & Overcome the Biggest Challenges in Building a Robust Company Culture?

Interactive Peer Discussion Led by the Chair

3:00 pm
Networking & Refreshments

New Approaches to Revitalizing Your Employee & Customer Experience

3:30 pm Discover: Transforming Your In-Store New Hire Training Strategy to Increase Y1 Retention in New & Existing Stores

  • Mike Van Lente Global Head of Learning & Development, Whole Foods Market
  • Laura Sterling Head of Global Learning & Development, Whole Foods Market

3:50 pm Discover: Transforming Your Frontline Employee Experience with Modern HR Technology

4:10 pm Develop: How Do We Get More Strategic in the Way We Drive Employee Experience & Better Customer Satisfaction?

  • Mike Van Lente Global Head of Learning & Development, Whole Foods Market
  • Laura Sterling Head of Global Learning & Development, Whole Foods Market

4:30 pm Action: What Changes Do You Need to Make To Enhance Experience for Your People?

Synopsis

Interactive Peer Discussion Led by the Chair

4:50 pm
Chair’s Closing Remarks

5:00 pm
End of Conference Day One

6:00 pm Whole Foods Market Flagship Tour & HQ Happy Hour