March 18-20, 2019

Austin, TX

Part of the LEAP HR Series

Wednesday March 20, 2019

7.30

Registration & Breakfast

8.00

Chair’s Welcome & Recap of Day One


RE-IMAGINING STRATEGIC HR IN A FAST-CHANGING RETAIL INDUSTRY

9.30 Discover: A Shifting World of Work: Reimagining Strategic HR and Talent Management in an Evolving Retail Industry Stephanie Elliott, Vice President and Retail & Consumer Goods Practice Lead, KellyOCG

8.25 Develop: How Should We Redesign Our Key Retail People Strategies to Ensure Our Brand is Ready for “What’s Next” in Retail?

Stephanie Elliott, Vice President and Retail & Consumer Goods Practice Lead, KellyOCG

Fernando Sanchez-Arias, Chief People Officer, Global Custom Commerce, The Home Depot 

Allison Hopkins, Chief People Officer, ThredUP

Mazzy Cameron, Global People & Organizational Development Lead, eBay & StubHub

Blair Bennett, Vice President Talent Acquisition, Walmart eCommerce

Tracy Layney, Chief Human Resources Officer, Shutterfly


8.45

 

Action: What Are You Now Going to Change About How You Prepare for What’s Next in Retail?

Output-focused Action Session Facilitated by the Chair

Networking & Refreshments


RE-ENERGIZING YOUR PEOPLE FOR THE FUTURE OF RETAIL

9.30 Discover: Challenging Traditional Development Programs to Better Prepare Your People for the Future of Retail James Cameron, Vice President US Leadership Initiatives, Walmart

9.50 Discover: The Fresh Approaches to Motivating & Developing the Hourly Workforce to Radically Reduce Turnover & Attract Higher Quality Talent Allison Hopkins, Chief People Officer, ThredUP
10.10 Discover:The New Approaches to Unlocking Your Workforce’s Potential Jon Schlossberg, CEO & Co-founder,Even.com

10.30 Develop: How Do We Get More Innovative in the Way We Develop & Motivate Our Workforce?

James Cameron, Vice President US Leadership Initiatives, Walmart

Allison Hopkins, Chief People Officer, ThredUP

Jon Schlossberg, CEO & Co-founder, Even.com


10.45 Action: What New Approach Are You Now Going to Take to Motivate & Re-Energize Your Workforce for the Future of Retail? Output-focused Action Session Facilitated by the Chair

11.05

Networking & Refreshments


CLOSING THE GAP BETWEEN EMPLOYEE & CUSTOMER EXPERIENCE

11.30 Discover:  Reimagining Your Retail Organization as an Incubator for High Impact Experiences Mazzy Cameron, Global People & Organizational Development Lead, eBay & StubHub

11.50 Discover: Modernizing the Employee & Customer Experience to Drive Business Performance Jodi Diekmann, Senior Director of Stores HR, Target

12.10 Discover:  Inspiring Your Field Workforce to Provide the Retail Experience that Will Ensure Your Stores Remain a Customer Destination Jennifer Watson, Head of Employee Relations, Dollar General

12.30 Develop: How Are the Most Admired Retailers Closing the Gap Between Employee & Customer Experience?

Mazzy Cameron, Global People & Organizational Development Lead, eBay & StubHub

Jodi Diekmann, Senior Director of Stores HR, Target

Jennifer Watson, Head of Employee Relations, Dollar General

 


12.45 Action: What Are You Now Going to Do to Transform Customer Experience in Your Organization? Output-focused Action Session Facilitated by the Chair

1.05      Networking Lunch

1.30

Speed Learning: HR Leaps from Retail People Leaders

Uncover the story behind Retail industry HR leaps in one quick-fire session. Each of the four tables is hosted by an HR leader who will tell the story of their leap; you then get the chance to question the host before moving on to your next table.

Rethinking the Role of HR in Driving Business Growth & Scale
Scott Russell, Vice President of Human Resources, PGA Tour Superstore
Fresh Approaches to Inspiring Retail Leaders to Effectively Guide the Company Through Business Transformation
Scott Sherman, Chief Human Resources Officer, Sally Beauty Holdings, Inc.
   
Re-imagining Culture Change in a Transforming & Geographically Dispersed Retail Organization
Mark Lacey, Vice President of Talent Management, Save-a-Lot Foods
Going Above & Beyond Traditional Compensation & Benefits in Retail
Beth Ley, Head of Compensation & Benefits, Kendra Scott

 Find & Attract Best in Class Talent with the New Capabilities Required by the Shop Floor

Jen Longbine, Director of Global Talent Acquisition, Nike

 


3.00

Chair’s Closing Remarks & End of Conference