8:30 am Conference Registration & Networking

9:00 am Chair’s Welcome & Recap of Day One

  • Jay Kuhns Vice President Strategic Planning, IRI Consultants

9:10 am Kick off Networking Session

Synopsis

In this session network with retail leaders to reflect on the sessions from conference day one and share one best practice strategy or learning you have taken away, and name one thing you are looking forward to for conference day two!

The Role of The Retail CHRO in 2024 & Beyond

9:40 am Panel Discussion: The Role of The Retail CHRO in 2024 & Beyond

Synopsis

  • How can the retail CHRO navigate the turbulence of the industry & the skills shortage to meet business demands and deliver a quality consumer experience?
  • Agile workforce planning and development whilst upholding an engaged retail workplace culture, for your store-front and corporate workforce
  • Exclusive insights from the retail CHROs looking towards the future and the creation of the new ‘hybrid’ retail workforce 

10:30 am Refreshment Break

11:00 am Discover: Leveraging Leadership Development & Performance Management To Build Great Retail Leaders

  • Reginald Johnson Senior Vice President - Field Human Resources & Chief Diversity Officer, Signet Jewelers

Synopsis

  • How can we better understand the needs of our aspiring leaders and build personal development plans to help them achieve their personal goals, whilst also meeting our business goals?
  • Re-imagining performance management to enhance leadership development with an investment into people development to nurture our leaders of tomorrow
  • Enhancing opportunity for our workforce to move into leadership roles, and cultivating a supportive culture to provide confidence in becoming a great leader

11:20 am Develop: What More Can we Learn From The HR Leaders Re-imagining Their Talent Development Strategy?

  • Reginald Johnson Senior Vice President - Field Human Resources & Chief Diversity Officer, Signet Jewelers

Synopsis

Question & Answer Session Facilitated by the Chair

11:40 am Action: How Can You Develop Your Leaders With Personal Development Planning?

Synopsis

Output Focused Action Session Facilitated by the Chair

12:00 pm Lunch Break

Speed Learning

1:00 pm Speed Learning

Synopsis

In this quick fire session, each table will be hosted by a TA or HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.

Building A Supportive Workplace Culture To Engage Retail Employees During Times Of Industry Turbulence

  • Austin Vogler Talent, Culture & Human Resources Manager, Coborn's

Advancing Engagement of Store-front Employees To Deliver A Quality Customer Experience

Improving Associate Retention In the ReSector To Reduce Turnover & Boost Morale

  • Sondra Rackards Vice President Human Resources, American Wholesale Company

Improving Field Recruiting Strategies by Leveraging Your Marketing and Applicant Performance Data’ Christina Patty, Director Talent Acquisition, Academy Sports + Outdoors

2:00 pm Chair’s Closing Remarks & End of Conference Day Two

  • Jay Kuhns Vice President Strategic Planning, IRI Consultants