7:30 am
Conference Registration & Networking
7:50 am Chair’s Welcome & Recap of Day One
Find & Drive New HR Efficiencies During Business Transformation
8:00 am Discover: Launching into the Future: Automation Through Business Growth & Scale for Reduced People Costs
Synopsis
- What can we do to simplify shared services as a company scales and grows, how do we identify the tipping point to switch to automation?
- The new alternatives to a call center that allows customer self-service diagnosis to gain the most time-efficient value from retail employees.
- How Discount Tire is building a path to automation by attracting talent in the AI space and expanding the right technology to support the company ecosystem, to future-proof the business and reduce people costs as the company reaches high growth and scale.
8:20 am Discover: Transform Customers into Candidates in Three Minutes or Less
Synopsis
- Dive into why conversational, mobile-first recruiting is the go-to hiring experience for
retail businesses to meet talent where they are and at scale. - Learn how conversational AI does recruiting work for hiring managers, freeing them up
from hours of hiring tasks to spend more time with people. - Explore how automation removes friction from the application and hiring process to
attract more candidates and hire faster.
8:40 am Develop: What Other Future-Focused Strategies & Technologies Can We Do To Drive HR Efficiency?
Synopsis
Question & Answer Session Facilitated by the Chair
9:00 am Action: What Are You Now Going to Implement to Deliver HR Solutions Rapidly in Your Organisation?
Synopsis
Output-Focused Discussion Session
Prioritize Wellbeing to Transform How You Take Care of Your People
9:40 am Discover: Wellbeing at Work: Opening Up the Mental Health Dialogue & Prioritizing a Unique, People-Centric Culture
Synopsis
- What can we do to better support and destigmatize retail employees’ mental health, and inspire a culture of belonging?
- Healthy Minds: Where’s your battery at? Fresh approaches to educating leaders on mental health to better equip them to recognize, identify and support employees’ wellness.
- How the HR leaders at Cotton On are helping forge a unique culture by opening up the dialogue surrounding wellbeing, belonging and sustainability to drive companywide connectivity, engagement & performance.
10:00 am Discover: Advancing How We Think About Healthcare to Support the Health & Wellbeing of New Parents in the Retail Workforce
Synopsis
- How can we leverage unique factors of our company’s culture & workforce to identify systemically unmet needs?
- Why are leaps in the way we think about postpartum care integral to wellbeing of the workforce?
- How Kendra Scott utilizes their founder’s platform to highlight social issues.
10:20 am Develop: What More Can We Learn from Retail HR Leaders Implementing Next-Level Wellbeing Strategies?
Synopsis
Question & Answer Session Facilitated by the Chair
10:40 am Action: What Are You Now Going to Do to Better Support the Wellbeing of Your People?
Synopsis
Output-Focused Discussion Session
11:00 am
Networking & Refreshments
Education & Training as Core Business Strategy
11:20 am Discover:Rethinking Talent Strategy: The Capability Conundrum
Synopsis
- What can we do to develop our workforce & meet shifting employee expectations?
- Fresh approaches to capability-building that confront silos, disparate systems, legacy
mindsets, and skills and capabilities to re-imagine employee value proposition and
maximize human potential. - How Walmart are implementing a skills-based platform for equitable opportunity and
career growth & positioning Education and Training at the core of business strategy.
11:40 am Develop: What Other Educational Strategies Can We Employ to Maximize Human Potential?
Synopsis
Question & Answer Session Facilitated by the Chair
12:00 pm Action: What Are You Now Going to Implement to Develop Your Workforce?
Synopsis
Output-Focused Discussion Session
12:00 pm
Networking Lunch
1:00 pm Speed Learning:
Synopsis
In this quick fire session, each table will be hosted by an HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.
Rebuilding a Resilient Culture to Ensure Shopfloor Retention & Support Business Transformation
Shaun Wettgen
Director of Field Human Resources
Dollar General
Re-prioritising Wellbeing to Help Retail Employees Thrive Both Personally and at Work
Carey Berchulc
Global Head of Human Resources & Inside Sales
Warrior Sports
Re-thinking how to Support the Mental Wellbeing of a Retail Workforce to Prevent Burnout
Carla David
Vice President of Retail & Human Resources Admi
PVH Corporation