7:30 am
Conference Registration & Networking

7:50 am Chair’s Welcome & Recap of Day One

Find & Drive New HR Efficiencies During Business Transformation

8:00 am Discover: Launching into the Future: Automation Through Business Growth & Scale for Reduced People Costs

Synopsis

  • What can we do to simplify shared services as a company scales and grows, how do we identify the tipping point to switch to automation?
  • The new alternatives to a call center that allows customer self-service diagnosis to gain the most time-efficient value from retail employees.
  • How Discount Tire is building a path to automation by attracting talent in the AI space and expanding the right technology to support the company ecosystem, to future-proof the business and reduce people costs as the company reaches high growth and scale.

8:20 am Discover: Transform Customers into Candidates in Three Minutes or Less

  • Joshua Secrest Vice President, Marketing and Client Advocacy , Paradox

Synopsis

  • Dive into why conversational, mobile-first recruiting is the go-to hiring experience for
    retail businesses to meet talent where they are and at scale.
  • Learn how conversational AI does recruiting work for hiring managers, freeing them up
    from hours of hiring tasks to spend more time with people.
  • Explore how automation removes friction from the application and hiring process to
    attract more candidates and hire faster.

8:40 am Develop: What Other Future-Focused Strategies & Technologies Can We Do To Drive HR Efficiency?

Synopsis

Question & Answer Session Facilitated by the Chair

9:00 am Action: What Are You Now Going to Implement to Deliver HR Solutions Rapidly in Your Organisation?

Synopsis

Output-Focused Discussion Session

Prioritize Wellbeing to Transform How You Take Care of Your People

9:40 am Discover: Wellbeing at Work: Opening Up the Mental Health Dialogue & Prioritizing a Unique, People-Centric Culture

  • Haylee Newton Vice President, Head of People & Performance, Cotton On USA

Synopsis

  • What can we do to better support and destigmatize retail employees’ mental health, and inspire a culture of belonging?
  • Healthy Minds: Where’s your battery at? Fresh approaches to educating leaders on mental health to better equip them to recognize, identify and support employees’ wellness.
  • How the HR leaders at Cotton On are helping forge a unique culture by opening up the dialogue surrounding wellbeing, belonging and sustainability to drive companywide connectivity, engagement & performance.

10:00 am Discover: Advancing How We Think About Healthcare to Support the Health & Wellbeing of New Parents in the Retail Workforce

  • Ashley Bego Senior Manager of Total Rewards, Kendra Scott

Synopsis

  • How can we leverage unique factors of our company’s culture & workforce to identify systemically unmet needs?
  • Why are leaps in the way we think about postpartum care integral to wellbeing of the workforce?
  • How Kendra Scott utilizes their founder’s platform to highlight social issues.

10:20 am Develop: What More Can We Learn from Retail HR Leaders Implementing Next-Level Wellbeing Strategies?

  • Haylee Newton Vice President, Head of People & Performance, Cotton On USA
  • Ashley Bego Senior Manager of Total Rewards, Kendra Scott

Synopsis

Question & Answer Session Facilitated by the Chair

10:40 am Action: What Are You Now Going to Do to Better Support the Wellbeing of Your People?

Synopsis

Output-Focused Discussion Session

11:00 am
Networking & Refreshments

Education & Training as Core Business Strategy

11:20 am Discover:Rethinking Talent Strategy: The Capability Conundrum

Synopsis

  • What can we do to develop our workforce & meet shifting employee expectations?
  • Fresh approaches to capability-building that confront silos, disparate systems, legacy
    mindsets, and skills and capabilities to re-imagine employee value proposition and
    maximize human potential.
  • How Walmart are implementing a skills-based platform for equitable opportunity and
    career growth & positioning Education and Training at the core of business strategy.

11:40 am Develop: What Other Educational Strategies Can We Employ to Maximize Human Potential?

Synopsis

Question & Answer Session Facilitated by the Chair

12:00 pm Action: What Are You Now Going to Implement to Develop Your Workforce?

Synopsis

Output-Focused Discussion Session

12:00 pm
Networking Lunch

1:00 pm Speed Learning:

Synopsis

In this quick fire session, each table will be hosted by an HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.

Rebuilding a Resilient Culture to Ensure Shopfloor Retention & Support Business Transformation

Shaun Wettgen
Director of Field Human Resources
Dollar General

Re-prioritising Wellbeing to Help Retail Employees Thrive Both Personally and at Work

Carey Berchulc
Global Head of Human Resources & Inside Sales
Warrior Sports

Re-thinking how to Support the Mental Wellbeing of a Retail Workforce to Prevent Burnout

Carla David
Vice President of Retail & Human Resources Admi
PVH Corporation

2:00 pm
Chair’s Closing Remarks & End of Conference