Speakers
Hollie Castro
Senior Vice President - People
YETI
Day One
Monday February 23, 2021
10:50 am | Discover: Redefining HR’s Role in Retail: Leading Through a Global Pandemic & Societal Discord
11:30 am | Develop: What Can We Learn from the Retail HR Leaders Driving NonTraditional HR & Achieving Non-Traditional Results?
Tracy Aguilar
Director of Talent Acquisition - Stores
Burlington Stores
Day Two
Tuesday February 24, 2021
1:10 pm | Discover: How One Retail Organization’s New Approach to Staffing Is Saving Store Managers Hours Every Week
1:30 pm | Develop: What More Can We Learn from the Retail Talent Leaders Disrupting Their Brands’ People Strategies?
Christine Deputy
CHRO, EVP Human Resources
Nordstrom
Day One
Monday February 23, 2021
11:10 am | Discover: Creating Pathways for Diverse Frontline Talent
11:30 am | Develop: What Can We Learn from the Retail HR Leaders Driving NonTraditional HR & Achieving Non-Traditional Results?
Kristen Hamilton
Senior VP of Strategic Partnerships
Guild Education
Day One
Monday February 23, 2021
11:10 am | Discover: Creating Pathways for Diverse Frontline Talent
11:30 am | Develop: What Can We Learn from the Retail HR Leaders Driving NonTraditional HR & Achieving Non-Traditional Results?
Jonathan Andrews
Senior Vice President, Human Resources & Training
O'Reilly Auto Parts
Day One
Monday February 23, 2021
1:00 pm | Discover: Why Frontline Forward is 2021’s Winning Strategy
Mark Chrystal
Chief Analytics Officer
rue21
Day One
Monday February 23, 2021
1:00 pm | Discover: Why Frontline Forward is 2021’s Winning Strategy
Carol Leaman
CEO
Axonify
Day One
Monday February 23, 2021
1:20 pm | Develop: How Can We Better Support Our Frontline Employees in the 24/7 Retail Industry?
Kelly Voss
Partner, Aon Rewards
Aon
Day Two
Tuesday February 24, 2021
3:00 pm | Discover: Retail Compensation in a Post-Covid Word
3:20 pm | Develop: What Do We Need to Do More of To Better Support & Engage Our Hourly Retail Workforce?
Mina Morris
Partner, Aon Assessment Solutions
Aon
Day Three
Wednesday February 24, 2021
1:00 pm | Discover: Evolving the Talent Supply Chain: Building the Retail Workforce of the Future Today
1:20 pm | Develop: What Can We Learn from the Retail HR Leaders Future-Proofing Their Brands with High Quality Talent Strategies?
Tim Shaffer
most recently Head of Talent Development & Principal
Arete Coaching Group
Day One
Monday February 23, 2021
5:20 pm | Chair’s Closing Remarks & End of Conference Day One
10:00 am | Introduction from the LEAP HR Team & Chair's Opening Remarks
Day Three
Wednesday February 24, 2021
3:20 pm | Chair’s Closing Remarks & End of Conference
10:30 am | Chair’s Welcome & Recap of Day Two
Day Two
Tuesday February 24, 2021
4:00 pm | Chair’s Closing Remarks & End of Conference Day Two
10:30 am | Chair’s Welcome & Recap of Day One
Katie Daly
Head of US Talent Acquisition
Starbucks
LEAP: Transforming the speed and quality of the retail hiring process
Day Two
Tuesday February 24, 2021
1:30 pm | Develop: What More Can We Learn from the Retail Talent Leaders Disrupting Their Brands’ People Strategies?
12:50 pm | Discover: Enhancing Internal Synergies to Improve the Speed & Quality of Your Retail Hires
Natalie Breece
Senior Vice President, People
thredUP
LEAP: Re-imagining HR’s role in upskilling hourly staff beyond the shop floor
Day Two
Tuesday February 24, 2021
3:20 pm | Develop: What Do We Need to Do More of To Better Support & Engage Our Hourly Retail Workforce?
2:40 pm | Discover: Shifting HR Priorities to Adapt to the New World of Retail: Driving an Hourly Workforce Compensation Transformation
Mike Van Lente
Global Head of Learning & Development
Whole Foods Market
LEAP: Rethinking traditional new-hire training strategies to transform retention
Day One
Monday February 23, 2021
3:10 pm | Develop: What Impact Can Transforming Leadership Development Programs Make on Your People & Brand Performance?
2:50 pm | Discover: Driving HR Agility to Re-write the Rulebook on Developing Future Store Leaders
Day Three
Wednesday February 24, 2021
11:30 am | Develop: What Needs to Stop, Start, & Continue for Us to Drive a Top-Quality Learning Experience for our Retail Employees?
10:50 am | Discover: Driving Non-Traditional Learning Opportunities to Transform the Engagement of Your Hourly Workforce
Brandy Sislow
Chief Human Resources Officer
Kendra Scott
LEAP: Leveraging technology to unlock the potential of a customer-centric retail workforce
Day One
Monday February 23, 2021
11:30 am | Develop: What Can We Learn from the Retail HR Leaders Driving NonTraditional HR & Achieving Non-Traditional Results?
10:10 am | Discover: Driving the New HR Leadership Strategy That Will Enable Your Retail People & Brand to Thrive Amidst Industry Change
Matthew Metzger
Head of Training & Development
Dollar General
LEAP: Transforming the onboarding journey to reach new heights of engagement
Day Two
Tuesday February 24, 2021
11:30 am | Develop: What Are the Most Critical Aspects of a Leading Employee & Customer Experience Strategy?
11:10 am | Discover: Re-Imagining the Value of a Next-Level District Manager Onboarding Strategy to Enhance the Retail Employee & Customer Experience
Margaret Ollerenshaw
Head of People & Organizational Development
Primark
LEAP: Evolving the quality & delivery of retail learning opportunities for a largescale employee base
Richelle Holbrook
Vice President of Co-Worker Experience & Total Rewards
IKEA
LEAP: Re-writing the rulebook for total rewards plans to transform the engagement & retention of a large-scale hourly workforce
Day Two
Tuesday February 24, 2021
3:20 pm | Develop: What Do We Need to Do More of To Better Support & Engage Our Hourly Retail Workforce?
2:20 pm | Discover: Re-Writing the Rulebook on Compensation & Benefits in the New World of Retail to Transform Employee Satisfaction & Retention
Jen Carew
Head of Leadership Development
Whole Foods Market
LEAP: Leveraging technology to re-write the rulebook on developing future store leaders
Day One
Monday February 23, 2021
3:10 pm | Develop: What Impact Can Transforming Leadership Development Programs Make on Your People & Brand Performance?
2:50 pm | Discover: Driving HR Agility to Re-write the Rulebook on Developing Future Store Leaders
Bob Selle
Chief Human Resources Officer
Ocean State Job Lot
LEAP: Transforming HR impact with a “people-first” value proposition
Day Two
Tuesday February 24, 2021
11:30 am | Develop: What Are the Most Critical Aspects of a Leading Employee & Customer Experience Strategy?
10:50 am | Discover: Driving a People-First HR Strategy to Transform Your Retail Brand’s Employee, Customer, & Commercial Ratings
Joanne Roth
Transformation Lead – Talent Acquisition
Sobey’s
LEAP: Driving a total talent transformation to safeguard an employer of choice status
Day Two
Tuesday February 24, 2021
1:30 pm | Develop: What More Can We Learn from the Retail Talent Leaders Disrupting Their Brands’ People Strategies?
12:30 pm | Discover: Transforming the Traditional Recruitment Function to Meet the Changing Requirements of the Candidate, the Business, and the Customer in 2021’s Retail Industry
Dennis Armstrong
Chief Human Resources Officer
Blain’s Farm & Fleet
LEAP: Breaking away from traditional succession planning models for a future-proofed retail business
Day Three
Wednesday February 24, 2021
1:20 pm | Develop: What Can We Learn from the Retail HR Leaders Future-Proofing Their Brands with High Quality Talent Strategies?
12:20 pm | Discover: Transforming Approaches to Succession Planning to Assemble a Bench of Future-Ready Retail Leaders in Your Growing Brand
Cheryl Smiddy
Head of Learning & Development
United Dairy Farmers
LEAP: Transforming the performance of store leaders with new approaches to training and engagement
Day One
Monday February 23, 2021
3:10 pm | Develop: What Impact Can Transforming Leadership Development Programs Make on Your People & Brand Performance?
2:20 pm | Discover: Re-Imagining Store Manager Training to Transform Retention, Drive High-Quality Leadership, & Support Business Scale
Jamie Hinely
Head of Learning Solutions
Valvoline
LEAP: Creating new opportunities for accessible, employee-led learning
Day Three
Wednesday February 24, 2021
11:30 am | Develop: What Needs to Stop, Start, & Continue for Us to Drive a Top-Quality Learning Experience for our Retail Employees?
11:10 am | Discover: Leveraging Internal Knowledge & Systems to Transform Your Approach to Training A Large-Scale, Geographically Dispersed Workforce
Holly MacWilliam
Head of People Development
Farfetch
LEAP: Re-instating the link between wellbeing and development for a high performing workforce
Day One
Monday February 23, 2021
1:20 pm | Develop: How Can We Better Support Our Frontline Employees in the 24/7 Retail Industry?
12:40 pm | Discover: Redesigning Traditional Leadership Development Programs to Support Your Scaling Brand with High-Impact People
Janis Winchester
Head of Organizational Development
Dollar General
LEAP: Preserving business culture with a re-imagined organizational development strategy
Day Three
Wednesday February 24, 2021
2:30 pm | Develop: What Long-Term People Strategies Can We Implement to Secure a High-Performing Future for Our Retail Workforce & Brands?
2:10 pm | Discover: The Fresh Approaches to Preserving & Energizing Your Retail Brand’s Development & Engagement in 2021 & Beyond
Nick Malcom
Vice President – Human Resource Operations
Kum & Go
LEAP: Rethinking associate communication & experience with HR automation
JoJo Cosman
Regional Talent Acquisition Lead
Lowe’s
LEAP: Maximizing the potential of internal talent to transform retention rates
Sarah Eglin
Head of People – Food Stores & Logistics
Co-op
LEAP: Spearheading employee wellbeing initiatives to better support a 24/7 retail workforce
Day One
Monday February 23, 2021
1:20 pm | Develop: How Can We Better Support Our Frontline Employees in the 24/7 Retail Industry?
12:20 pm | Discover: Spearheading Transformational Employee Wellbeing Initiatives to Safeguard the Health of your Retail Workforce
Sarah Steers
Vice President of Human Resources
Escalade Sports
LEAP: Driving HR agility to transform your strategic impact on brand performance
Day One
Monday February 23, 2021
11:30 am | Develop: What Can We Learn from the Retail HR Leaders Driving NonTraditional HR & Achieving Non-Traditional Results?
10:30 am | Discover: Drive HR Adaptability to Transform your Strategic Impact & Better Meet the Needs of your Growing Retail Brand
Tracie Cantu
Head of Learning Technology
Whole Foods Market
LEAP: Leveraging the versatility of technology to re-imagine the return on investment of distance learning
Day Three
Wednesday February 24, 2021
11:30 am | Develop: What Needs to Stop, Start, & Continue for Us to Drive a Top-Quality Learning Experience for our Retail Employees?
10:50 am | Discover: Driving Non-Traditional Learning Opportunities to Transform the Engagement of Your Hourly Workforce
Shauna Grinke
Head of Human Resources
LUSH
LEAP: Transforming traditional training programs for an empowered customer-centric workforce
Beth Ley
Head of Compensation & Benefits
Kendra Scott
LEAP: Rethinking how compensation strategy can transform your business
Day One
Monday February 23, 2021
11:30 am | Develop: What Can We Learn from the Retail HR Leaders Driving NonTraditional HR & Achieving Non-Traditional Results?
10:10 am | Discover: Driving the New HR Leadership Strategy That Will Enable Your Retail People & Brand to Thrive Amidst Industry Change
Carla David
Vice President of Retail & HR Admin
PVH
LEAP: Rethinking talent acquisition as a means to revitalize brand performance
Day Three
Wednesday February 24, 2021