Discover: Launching into the Future: Automation Through Business Growth & Scale for Reduced People Costs

Time: 8:00 am
day: Day Two


  • What can we do to simplify shared services as a company scales and grows, how do we identify the tipping point to switch to automation?
  • The new alternatives to a call center that allows customer self-service diagnosis to gain the most time-efficient value from retail employees.
  • How Discount Tire is building a path to automation by attracting talent in the AI space and expanding the right technology to support the company ecosystem, to future-proof the business and reduce people costs as the company reaches high growth and scale.