Add Value to Employees Without Expense & Make Retail a Respected Long-Term Career Option to Ensure Your Organisation Consistently Delivers a Quality Customer Experience

WELCOME TO LEAP HR: RETAIL 2025

Now in its eighth year, LEAP HR: Retail is the must-attend event for retail HR leaders rethinking what’s possible for the workforce of tomorrow.

This is your exclusive chance to join the retail HR community as we dive into today’s toughest challenges. From tackling talent shortages to reinventing engagement strategies and closing skill gaps, find out how the industry’s most innovative HR leaders are creating a retail workforce that’s ready for anything.

With 20+ real-world case studies from HR trailblazers who are rewriting the rules of retail talent, you’ll head back to the office with fresh ideas, actionable insights, and a network of 60+ retail HR leaders ready to support you every step of the way.

Secure your place now to connect with bold thinkers, discover new solutions, and be part of the movement shaping the future of retail HR!

Top Speakers

4 Unmissable Highlights:

LEAP HR RETAIL

Build Future Field Leaders from Within: See how New Balance strengthens its talent pipeline by moving store associates into management roles. Find out how they’re measuring and communicating the ROI of employee development and creating clear paths to leadership.

LEAP HR RETAIL

Elevate Candidate Experience with Virtual Interviews: Learn how RaceTrac reduced no-shows and improved retention by shifting to online interviews. Discover how virtual interviews save recruiters time, meet candidates’ needs for flexibility, and keep stores staffed with top talent.

LEAP HR RETAIL (1)

Boost Engagement and Reduce Turnover with Authenticity: See how Albertsons' "Bring Your Flavor" initiative lowered turnover by fostering a culture where employees feel valued and heard. Explore how they use meaningful feedback and unified messaging to align teams with company values.

LEAP HR RETAIL (1)

Create a Competitive Benefits Package with Strategic Brokerage: Discover how Topco partners with benefit brokers to craft packages that attract talent. Learn how they use SHRM survey data to stay in sync with employee benefit expectations and stay competitive in the talent market.