LEAP HR: Retail is the definitive annual event for ambitious, future-focused people leaders from across the industry to discover how to redefine the way we work in retail and consumer businesses. Hear how HR leaders from trailblazing brands are enabling their organizations to adapt to fast-changing consumer behavior by finding & energizing the top retail talent that will transform the customer experience in-store and online.


The Leap Difference

We believe the traditional conference format is not fit for purpose, so we’ve ripped it up and started from scratch. When you look inside the following agenda, you will see three main types of session:

Discover sessions offer you the chance to hear the most admired people leaders in Higher Education share the stories of what they’ve done to solve their most pressing HR challenges

Develop sessions provide you with the unique opportunity to have your burning questions answered in a room full of your peers and move beyond the ‘what’ and the ‘why’ to get to the ‘how’

Action sessions are designed to help you work with your team to set a clear, bespoke action plan of what you are going to change when you get back to your business to ensure you get a fast ROI

LEAP HR: Retail 2020 Featured

The Best Examples of People Leaders Embracing Disruption

SP 2
SP 3

Hollie Castro
Chief Human
Resources Officer


LEAP: Disrupting a retail
brand’s founding culture
to unleash its potential as
a global career destination

Rob Ollander-Krane
Head of Talent
Planning & Performance
Gap Inc.


LEAP: Overhauling
traditional performance
management for Gap Inc.’s
140,000 strong workforce

Kristin Gwinner
Chief Human
Resources Officer
Chico’s FAS


LEAP: Utilizing groundbreaking
tools & resources
for transformational
D&I strategy

From Brands Achieving Growth Against the Odds


Growth of 7% in fiscal 2019

Steady like for like sales increases for 2 years

Doubling growth year on year

Sales growing at the fastest pace for 9 years

14th best place to work in the US

“There is no Retail-specific HR forum quite like LEAP HR: Retail”


“Only LEAP HR: Retail offers a vital chance to find new ways to affect systemic change.”

Head of HRPatagonia

“LEAP HR: Retail was the most relevant, thought-provoking and inspiring event I’ve been to.”

Head of PeopleWarby Parker

Full agenda and more information about the event will be released soon! If you have any questions please email info@leap-hr.com

For all of the event information, view the Interactive Event Guide

LEAP HR: Retail is part of the LEAP HR series: www.leap-hr.com