As per our terms and conditions we are unable to offer refunds. However, there are two other options available to you:
- We can transfer the registration to a colleague. There is no charge for this and we can make this change any time. All we need is their full name, job title, email address and phone number.
- We can offer a full credit note for you or a colleague which is valid towards any Hanson Wade conference in the next 12 months.
Please note, we must receive this cancellation in writing two weeks before the event as after this point we are unable to offer the credit note.
Please email customerservice@hansonwade.com how you would like to proceed.
In the event that Hanson Wade cancels a conference, payments received at the cancellation date will be credited towards attendance at a future conference or in the event of postponement by Hanson Wade, towards the rescheduled date.
Credit notes remain valid for 12 months.
