7:50 am Conference Registration & Networking
8:30 am What it Takes to Make a Leap a Reality
8:40 am Chair’s Welcome, Opening Remarks & Connection Before Content
Enhancing Communication & Transparency To Turbocharge Culture in Your Retail Organisation
8:50 am Discover: Keeping Engagement & Morale High In An Ever-Changing Retail Industry
Synopsis
- How can we keep the morale of our retail employees high during challenging times for the retail industry and with an increasingly competitive market?
- Aligning employees to the core values and the mission statement of your retail brand to enhance communication for increased employee engagement
- The story from Chewy: Defining Culture and Wellbeing for an Engaged Retail Workforce
9:10 am Discover: Enhancing Communication and Transparency To Turbocharge Culture in Your Retail Organisation
Synopsis
- How can we cultivate a retail community with seamless communication and a supportive, engaging culture?
- Advancing transparency & communication with clear core values of your retail brand to enhance for increased employee engagement
- Turbocharging culture, even during times of slowed business to keep morale of store front employees high and retain our core retail workforce
9:30 am Discover: Should I Stay or Should I Go?
Synopsis
How global retailers are addressing the issues that matter most to employees to boost engagement, increase retention, and drive revenue.
9:50 am Develop: What more can we learn from the HR leaders focusing on communication to engage their employees & turbocharge their culture?
Synopsis
Question & Answer Session Facilitated by the Chair
10:10 am Action: How can you make your communication more transparent and seamless for a more engaged culture at your own retail organisation?
Synopsis
Output Focused Action Session Facilitated by the Chair
10:30 am Speed Networking Break
11:00 am
Track A – Talent Acquisition
Advancing TA Strategy To Attract A New Cohort of Top Retail Talent
11:10 am Discover: RecOps – A Modern Practice for Driving Talent Acquisition Transformation
Synopsis
- What more can be done to present your organization as an innovative employer of choice amongst competitors in the retail market, and to attract new talent to the industry?
- Elevating HR strategy with creative ways to recruit, refreshed internal onboarding programs and individual development planning to entice new candidates to your retail organisation
- The story from Sheetz; Advancing TA strategy with RecOps to enhance opportunities for candidates seeking a career in retail, with meaningful incentives to develop and retain a new cohort of top retail talent
11:30 am Discover: Using Data to Elevate Your Recruitment Marketing Strategy
Synopsis
- Goal Setting and Benchmarking: It's critical to set concrete goals to give your strategy a direction. At the end of the day, you are your greatest benchmark. Use historical data to identify your pain points, understand underlying causes, and establish Key Performance Indicators (KPIs).
- Analyzing and Adjusting Processes to Achieve Goals: Sometimes, adjustments need to be made internally to achieve your goals. We’ll talk through some case studies of retail organizations that have been able to pivot successfully and solve the essential un-met goals.
- Understanding and Optimizing ROI: We’re diving deep into Return on Investment (ROI) beyond media spend by analyzing the efficiency and source of applications. Implement a comprehensive dashboard to keep track of all application sources to truly understand and optimize the ROI of your recruitment marketing efforts.
11:50 am
Develop: What More Can We Learn From The Retail Leaders Transforming Modern TA Strategy?
Session reserved for Shaker Recruitment Marketing
Synopsis
Question and Answer Session Facilitated by the Chair
12:10 pm
Action: How Can You Modernize Your TA Strategy To Attract A New Cohort of Top Retail Talent?
Session reserved for Shaker Recruitment Marketing
Synopsis
Output Focused Action Session Facilitated by the Chair
12:30 pm The Resilience Equation: Cracking the Code to a Robust Workforce
Synopsis
Resilience isn't just a buzzword—it's a lifestyle. Join our session to unravel the mysteries of the "Resilience Equation," where we add the right elements to multiply your workforce's ability to weather storms and thrive. Our speaker, armed with research and insights, will guide you through the formula for a robust team, showcasing the power of smarter hiring, emotional intelligence, adaptability, strong support networks, and the continuous learning curve.
Track B – Learning & Development
Refreshing L&D Strategy For Meaningful Talent Development To Incentivise Your Retail Workforce & Leverage Growth
11:10 am Discover: Re-Imagining Talent Development in 2024 With Refreshed Performance Management and Clear Succession Planning To Leverage Growth
Synopsis
- How can we have meaningful conversations around development and progression with our employees and enhance opportunity for them, especially when the industry is faced with a challenging economic climate?
- What does great performance management look like and how can we build this into our talent development strategy to evolve our L&D strategy in 2024?
- Reinvigorating learning and development initiatives to increase the key skills of our employees and help them progress with individual development plans and career pathing
11:30 am Discover: Re-invigorating Talent Development To Advance Employee Development & Engagement
Synopsis
- How can we ensure that we are enhancing opportunity for our employees to genuinely develop their skill set and help them reach personal development goals?
- Re-imagining talent development with new programs to benefit employees personally and professionally and evolve L&D strategy in 2024
- The strategy from Del Grande Dealer Group for a motivated and engaged workforce of aspiring leaders, with high potential programs to meaningfully develop their talent management strategy
11:50 am Develop: What More Can We Learn From The HR Leaders Reimagining Talent Development Initiatives To Further Develop Their Retail Talent?
Synopsis
Question & Answer Session Facilitated by the Chair
12:10 pm Action: How Can You Reinvigorate Your Talent Development Strategy To Further Progress & Develop Your Retail Talent?
Synopsis
Output Focused Action Session Facilitated by the Chair
12:30 pm Networking Lunch
1:20 pm Panel Discussion: How To Be An Employer Of Choice To Attract & Retain The Top Retail Talent & Inspire A New Generation
Synopsis
- How can we position ourselves as an employer of choice and attract the top talent that will commit to a career in retail?
- What more can we do to get creative with our talent acquisition strategy and stand out in a competitive candidate market?
- How can we build and grow our workforce and business organically whilst also navigating economic headwinds and the morale of our customer facing employees?
- What more can we do to inspire a new generation and reduce turnover in our retail organizations?
1:50 pm Discover: Advancing TA Strategy With Fresh Approaches To Attract Top Retail Talent & Stand Out Amongst Your Competitors
Synopsis
- What more can be done to present your organization as an employer of choice amongst competitors in the retail market, to attract new talent to the industry and retain your core workforce?
- Elevating HR strategy with creative ways to recruit, refreshed internal onboarding programs and individual development planning to entice new candidates to your retail organisation
- Advancing your HR strategy in order to enhance opportunities for candidates seeking a career in retail, with meaningful incentives to develop and retain a new cohort of top retail talent
2:10 pm Discover: Nurturing a Culture of Care and creating a Wellness-Focused Workplace: Meeting the silent needs of employees
Synopsis
- Identifying the personal demands of employees that that are leading to increased turnover and higher health claims?
- Workplace considerations for supporting family caregivers
- Employers who invest in caregiving benefits reap the benefits of a healthier, more productive, and loyal workforce
2:30 pm Develop: What More Can We Learn From The Retail Leaders Implementing Incentives To Enhance Opportunity & Engagement For Their Employees?
Synopsis
Question & Answer Session Facilitated by the Chair
2:50 pm Action: How Can You Transform TA Strategy To Present Your Retail Organization As An Employer of Choice?
Synopsis
Output Focused Action Session Facilitated by the Chair
1:20 pm Discover: The Story From Warby Parker on Successful Leadership Development
Synopsis
- How can we set a vision for management success and be proactive in our efforts to grow our people and business?
- The fundamentals of good leadership outlined by Warby Parker to create opportunities for professional development and upskill their team
- How Warby Parker are reaching their racial equity goals through their manager academy programme to cultivate a diverse, inclusive and high-performing workplace culture.
1:40 pm Discover: Human Centred Leadership: What Does This Mean for the Retail Industry in 2024?
Synopsis
- Establishing what being a good leader means for retail when navigating challenging times
- Revolutionising the role of leadership, with stronger focus on people development and investment to ensure that our retail leaders of tomorrow can navigate the challenges that come with a turbulent retail market
- What training and initiatives can you provide as a leader to ensure you improving your ability to attract, retain, develop and incentivise your workforce for a high-performing culture?
2:00 pm Develop: What More Can We Learn From The HR Leaders Focusing on Their People Development to Transform The Retail Leaders of Tomorrow?
Synopsis
Question & Answer Session Facilitated by the Chair
2:20 pm Action: What More Can You Do To Develop Leadership At Your Own Retail Organization?
Synopsis
Output Focused Action Session Facilitated by the Chair
2:50 pm Networking Break
Driving Culture & Engagement to Retain A Loyal Retail Workforce & Diversify Your Top Talent
3:20 pm Panel Discussion: Prioritizing Key and Meaningful DE&I Initiatives to Enhance Opportunity Within The Retail Sector
Synopsis
- How can we enhance opportunities within the retail industry to reduce turnover and promote a career in retail to a new generation?
- Creative ways to break into new talent pools and create new job roles and opportunities for underrepresented communities to transition into corporate roles and join a community of retail workers
- Prioritizing DEI initiatives to build a real sense of inclusion and continuing to be intentional with our efforts to break the barriers surrounding DE&I within the retail industry
3:40 pm Action: How Can We Do More To Engage Our Community & Onboard Diverse Talent?
Synopsis
Output Focused Action Session Facilitated by the Chair
4:20 pm Panel Discussion: Transforming Total Rewards in Retail To Stay Ahead of the Curve and Attract The Best Retail Talent
Synopsis
- What are the biggest trends for the retail industry surrounding compensation and total rewards?
- How can we ensure that we are keeping on top of new total rewards and compensation trends in order to attract a new cohort of retail talent and compete with other household retail brands?
- If we can’t compete with the hottest total rewards offerings, what more can we do to provide our candidates with fresh and exciting benefits?
4:50 pm Chair’s Closing Remarks and End of Conference Day One
Drinks Reception
Reflect on your learnings from conference day one and connect with other like-minded retail HR leaders with a drink on us
Reflect on your learnings from conference day one and connect with other like-minded retail HR leaders with a drink on us