8:00 am
Main Conference Registration & Networking
8:30 am What it Takes to Make a Leap a Reality
8:40 am Chair’s Welcome, Opening Remarks & Connection Before Content
Transform How You Re-Engage Your Field Workforce
8:50 am Discover: Transforming Employee Engagement by Empowering Leaders to Personalize Field Employee Recognition & Development
Synopsis
- What different strategies that will employ to recognize employees, so to re-engage the field retail workforce?
- The new micro level initiatives to boost the macro engagement strategy.
- How at Dollar General is personalizing recognition and developmental needs across the company’s 140,000 associates, by empowering regional leaders to drive field employee engagement whilst increasing management effectiveness scores.
9:10 am Discover: Rethinking How to Improve Communications & Engagement With Your Frontline Retail Workforce
Synopsis
- What more can we do to achieve seamless communication with store employees?
- The new approaches to reaching your frontline workforce that will increase their level of commitment to and connection with your organization
- How one organization redesigned its communication strategy to improve employee satisfaction and productivity
9:30 am Develop: What Traditional Thinking Needs to Be Challenged Around How We Recognize & Communicate With Our Retail Workforce?
Synopsis
Question & Answer Session Facilitated by the Chair
9:50 am Action: What Are You Going to Do Differently in to Transform the Way You Connect With & Engage Your Field Workforce?
Synopsis
Output-Focused Discussion Session
10:10 am
Structured Networking & Refreshments Break
12:30 pm
Networking Lunch
2:30 pm
Structured Networking
Pioneer New HR Thinking in Scaling Retail Brands
2:50 pm Discover: Spearheading Transformational HR Strategic Initiatives to Overhaul Retail Stores, Accelerate Employee Engagement & Fast-Track to Financial Success
Synopsis
- What role can HR play to pivot rapidly towards success when your business is facing financial challenges?
- The new HR initiatives from analyzing employee skills to cutting bottom performers to elevate and remove obstacles for those ready to contribute on a higher level, and introducing remote work incentives to attract the top talent, in a journey for strategic business overhaul.
- How Mattress Firm has transformed the business from facing bankruptcy in 2018 by driving strategic opportunities for change, that increased employee engagement scores by 20%, further attract top talent, and set up the business to re-imagine future-focused “stores of to attracted morrow”
3:10 pm Discover: Reimagining Organizational Structures to Develop Entry-Level Employees & Economically Empower a Diverse Retail Workforce
Synopsis
- What can we do to narrow the divide between employees on and off the shop floor, and how can we ensure economic empowerment across the business?
- Fresh approaches to flexible scheduling across different departments, to allow economic incentives whilst freeing up time for full-time entry-level employees to enhance their skill set.
- How BAGGU reimagined its organizational structure, to create both time for skill development and space for career advancement, to drive employee engagement and increase corporate diversity.
3:30 pm Develop: What Other New Pioneering Thinking Can We Apply to Transform HR Impact?
Synopsis
Question & Answer Session Facilitated by the Chair
3:50 pm Action: What Are You Now Going to Do to Think Outside of the Box to Achieve Organizational Change?
Synopsis
Output-Focused Discussion Session
4:10 pm
Break
Advance DE&I For Your Diverse Retail Employees
4:20 pm Panel Discussion: Changing the Conversation Around How We Advance DE&I in Retail
Synopsis
- How do we create and strengthen cultures of inclusion from shop floor to head office?
- What are the creative approaches we can take to proactively source candidates from
underrepresented communities? - What do we need to do more of to build clear personal and professional pathways for diverse retail
employees? - How can retail HR leaders support child-carers in the workforce following COVID disruptions?
5:00 pm Discover: Leveraging a DE&I Ecosystem to Elevate & Advance DE&I Globally
Synopsis
- What can we do to integrate DE&I during times of major change?
- Fresh approaches to innovating DE&I and adapting to business demands & the
current political and social climate. - How the HR leaders at Herman Miller have leveraged the DE&I ecosystem through
employee resource groups to elevate and advance DE&I globally
5:20 pm Develop What More Do We Need to Do to Drive DE&I In Scaling Retail Brands?
Synopsis
Question & Answer Session Facilitated by the Chair
5:40 pm Action: What Are You Now Going to Change About How You Transform DE&I Across All Parts of Your Retail Organisation?
Synopsis
Output-Focused Discussion Session